Business UnitCall Center
Opportunity: Sales Advisor
Gold Mountain Communications is one of the leading Customer Service and Sales leaders in Missouri supporting respected organizations from across the United States.
We pride ourselves on creating both a fun and friendly culture. Our employees are a diverse group of people ranging from college students to grandparents to everyone in between!
We hire people with a broad set of skills that connect with customers every day and are currently hiring Sales Advisors.
What to expect:
We will provide you with paid full-time classroom training to learn about the products and services our clients want to present to their existing customers;
You will speak to 40-60 customers a day over the phone in an inbound contact center environment and connect with them in a meaningful way that may lead to a potential sale;
You will get excited about making a sale, and be expected to achieve a minimum 8% renewal rate by engaging and selling a product to our client’s requirements;
You will also inform customers of the product terms and features while projecting a professional image over the phone;
You must be engaging, articulate well, ask questions, and listen carefully;
You will receive ongoing coaching and training from Gold Mountain's management team and your dedicated Sales Coach to support you in achieving your goals;
You have demonstrated a natural talent to engage with people and provide a comfortable sales or customer experience;
You enjoy speaking on the phone and connecting with people;
You are motivated to learn new products and services;
You have Proficient computer skills;
You want a career vs. a job