Patient Care Advisor

Join Our Team: Patient Care Advisor

Come join our team at Gold Mountain as a Patient Care Advisor.  You will quickly recognize this position as a highly valuable customer service role that comes with the joy and satisfaction of helping others. 

Our team members provide service and support to patients who are filling prescriptions, updating contact information, seeking resolutions from inaccurate deliveries, along with other general customer service practices. You will find that this position allows you to work with compassion, empathy, and attention to detail. Key responsibilities in this role include call and chat handling, problem solving, customer engagement, documentation as well as feedback collection.

We are looking for new team members who have a passion for connecting with people, love to have fun, and are motivated to make a better life for themselves and their families.  Just imagine, a place you will enjoy showing up to, where you get paid to talk and earn a financially stable living. 

Before you make your mind up, here is what to expect at the Mountain:

• Paid, full time training to learn about what we do as well as skills training to set you up for success
• Professional, integrity-based service skills to ensure you create an exceptional experience for our client’s customers
• Hourly pay along with a wonderful schedule
• We vow to continue to your customer service education and provide you clear instruction on exactly what to say to ensure continual results
• We even offer health benefits, paid time off which increases as you work with us longer, and 401k plans just to name a few

If you kept reading this far, I bet you are a bit like me and are ready to join our team.   

Click the link to complete your application and connect with one of our Talent Specialists! We look forward to helping you start your journey up the mountain.